Checking or savings account -- Managing an account -- Complaint #15197198
Complaint Overview
Complaint ID: 15197198
Company: Adp INC.
Product: Checking or savings account
Sub-Product: CD (Certificate of Deposit)
Issue: Managing an account
Sub-Issue: Deposits or withdrawals
State: Tennessee
ZIP Code: 37167
Date Received: 2025-08-10T12:00:00-05:00
Date Sent to Company: 2025-08-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I need to know where is my money and who withdraw from my account when I would ask them to sent me a new card while this is happing to my account all they keep saying is that the money was token and I did the transaction XX/XX/XXXX Wisely blocked {$800.00} transaction at XXXX XXXX XXXX XXXX If this was you, reply YES and retry. If not, reply NO to LOCK card. INFO for info. STOP to opt-out telephone Wisely block {$400.00} on a transaction XXXXXXXX XXXX XXXX XXXXXXXX If this was you reply YES and retry. If not, reply, NO to LOCK card. INFO for info STOP to opt-out telephone Wisely blocked a {$500.00} transaction at XXXX XXXX XXXX XXXX If this was you, reply YES and retry. If not, reply NO to LOCK card. INFO for info. STOP to opt-out telephone
Frequently Asked Questions
What is Complaint #15197198 about?
Complaint #15197198 was filed against Adp INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-08-10T12:00:00-05:00.
How did Adp INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Adp INC.?
Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.