Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15190768
Complaint Overview
Complaint ID: 15190768
Company: National Consumer Telecom & Utilities Exchange, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: West Virginia
ZIP Code: 25177
Date Received: 2025-08-09T12:00:00-05:00
Date Sent to Company: 2025-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A closed account was reopened in XXXX and there were charges added to the closed account in the amount of XXXX $ and then closed at the end of XXXX, then reported on XXXX, also showing on nctue report as a collection account for one month and then charged off all in the same day of XX/XX/year>. This is a fraudulent account as it was already dissolved in XXXX with a return of the phone to XXXX XXXX in XXXX Ohio.
Frequently Asked Questions
What is Complaint #15190768 about?
Complaint #15190768 was filed against National Consumer Telecom & Utilities Exchange, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-09T12:00:00-05:00.
How did National Consumer Telecom & Utilities Exchange, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against National Consumer Telecom & Utilities Exchange, INC.?
Yes, visit the National Consumer Telecom & Utilities Exchange, INC. company profile at readthecomplaint.com/company/national-consumer-telecom-utilities-exchange-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.