Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15190309
Complaint Overview
Complaint ID: 15190309
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 32209
Date Received: 2025-08-09T12:00:00-05:00
Date Sent to Company: 2025-08-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Complaint Regarding Unverified Debt and Inaccurate Reporting Complaint Description : I am filing a complaint regarding multiple debt accounts reported on my credit report, which are inaccurately marked as charge-offs. I have attempted to resolve these issues by sending debt validation requests to the debt collectors listed below, but I have not received proper validation or supporting documentation for the debts. As a result, these unverified debts are negatively affecting my credit report. The accounts in question are as follows : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX For each of these accounts, I have requested proof of ownership and the original signed agreements, as required under the Fair Debt Collection Practices Act ( FDCPA ) and Fair Credit Reporting Act ( FCRA ). However, the debt collectors have failed to provide adequate validation. These unverified debts remain listed on my credit report, which is adversely affecting my credit score and overall financial standing. I respectfully request that the CFPB intervene in this matter, ensuring that these debts are either properly validated by the debt collectors or removed from my credit report if they can not be verified. Additionally, I request that the CFPB ensure the debt collectors are complying with their legal obligations under the FDCPA and FCRA. Enclosures :
Frequently Asked Questions
What is Complaint #15190309 about?
Complaint #15190309 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-08-09T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.