Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #15190281
Complaint Overview
Complaint ID: 15190281
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Georgia
ZIP Code: 30263
Date Received: 2025-08-09T12:00:00-05:00
Date Sent to Company: 2025-08-09T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I noticed an unauthorized charge of {$84.00} from XXXX on my Chime checking account, despite never signing up for an XXXX subscription. I contacted XXXX, and their investigation revealed the charge originated from someone in Mississippi, whom I do not know and did not authorize. XXXX confirmed the charge was unauthorized and recommended I file a dispute with my bank. Despite this evidence, Chime denied my dispute. I am seeking assistance in having this unauthorized charge refunded.
Frequently Asked Questions
What is Complaint #15190281 about?
Complaint #15190281 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-08-09T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.