Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #15156167
Complaint Overview
Complaint ID: 15156167
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: South Carolina
ZIP Code: 29340
Date Received: 2025-08-07T12:00:00-05:00
Date Sent to Company: 2025-08-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
RE : Formal Request for Method of Verification CFPB Response Dated XX/XX/year> To Whom It XXXX Concern : My XXXX and final request, I am writing in reference to Experians XX/XX/year> response to my complaint filed with the Consumer Financial Protection Bureau ( CFPB ), in which you stated that the following accounts were verified as accurate and complete : XXXX. XXXX XXXX XXXX. XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Pursuant to my rights under the Fair Credit Reporting Act ( FCRA ), I am formally requesting the full Method of Verification used to confirm the accuracy of each of the above-referenced accounts. Specifically, under 15 U.S.C. 1681i ( a ) ( 6 ) ( B ) ( iii ), I am entitled to : The person name, address, and telephone number of each furnisher you contacted. A detailed description of the manner in which you verified the accuracy of the information, including whether this was done through automated systems, e-Oscar, or direct human contact. Copies of any documentation provided to you by the furnishers that formed the basis of your verified determination. Additionally, under 15 U.S.C. 1681g ( a ) ( 2 ), you are required to provide the sources of the information in my file upon request. Under 15 U.S.C. 1681e ( b ), you are obligated to follow reasonable procedures to ensure the maximum possible accuracy of the information you report.
Frequently Asked Questions
What is Complaint #15156167 about?
Complaint #15156167 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-08-07T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.