Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15156021
Complaint Overview
Complaint ID: 15156021
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Oklahoma
ZIP Code: 73034
Date Received: 2025-08-07T12:00:00-05:00
Date Sent to Company: 2025-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received dispute results on XX/XX/scrub> 2025 with assigned report number as XXXX. The dispute corrected a collections account from XXXX XXXX XXXX XXXX XXXX that changed the account from " Collections account. {$240.00} past due as of XX/XX/year>2025. '' to " paid, closed ''. I received additional dispute results on XX/XX/year>2025 with assigned report number as XXXX. The dispute uncorrected a collections account from XXXX XXXX XXXX XXXX XXXX that changed the account from " paid, closed '' to " Collection account. {$240.00} past dues as of XX/XX/year>2025 ''. Why did Experian close an account only to reopen it when I submitted a letter from XXXX XXXX XXXX XXXX XXXX, that says, " our records reflect your account has been paid in full ''?
Frequently Asked Questions
What is Complaint #15156021 about?
Complaint #15156021 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-07T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.