Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #15154600
Complaint Overview
Complaint ID: 15154600
Company: Novo Platform INC.
Product: Checking or savings account
Sub-Product: Other banking product or service
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Kentucky
ZIP Code: 40403
Date Received: 2025-08-07T12:00:00-05:00
Date Sent to Company: 2025-08-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Frequently Asked Questions
What is Complaint #15154600 about?
Complaint #15154600 was filed against Novo Platform INC. regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-08-07T12:00:00-05:00.
How did Novo Platform INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Novo Platform INC.?
Yes, visit the Novo Platform INC. company profile at readthecomplaint.com/company/novo-platform-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.