Debt collection -- False statements or representation -- Complaint #15154470
Complaint Overview
Complaint ID: 15154470
Company: Nra Group, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Pennsylvania
ZIP Code: 17602
Date Received: 2025-08-07T12:00:00-05:00
Date Sent to Company: 2025-08-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am disputing a debt with National Recovery Agency for {$320.00}, which they claim I owe to XXXX XXXX XXXX. I received the original utility bill, which shows a balance of only {$200.00}, and I requested a full validation of the increased amount. They responded by labeling my dispute as frivolous without providing any itemized breakdown of the additional {$110.00} in fees. They have not verified the debt, nor have they explained how they are authorized to collect it. I requested documentation per my rights under the Fair Debt Collection Practices Act ( FDCPA ), but they failed to provide it. I am requesting that the CFPB investigate this issue and require National Recovery Agency to provide a full, itemized validation and halt collection activities until then. Attached are copies of my original dispute, their response, and the original bill from XXXX.
Frequently Asked Questions
What is Complaint #15154470 about?
Complaint #15154470 was filed against Nra Group, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-08-07T12:00:00-05:00.
How did Nra Group, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nra Group, LLC?
Yes, visit the Nra Group, LLC company profile at readthecomplaint.com/company/nra-group-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.