Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #15130303
Complaint Overview
Complaint ID: 15130303
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 31602
Date Received: 2025-08-06T12:00:00-05:00
Date Sent to Company: 2025-08-06T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am filing a complaint against Equifax because they are reporting two collection accounts that I believe are inaccurate and unverifiable. The accounts are from XXXX XXXX XXXX for {$520.00} and XXXX XXXX for {$1100.00}. I do not recall authorizing or agreeing to either of these debts, and I have never received any validation from the collectors proving that I owe them. I sent Equifax a formal dispute letter under the Fair Credit Reporting Act, requesting that these accounts be investigated and removed if they can not be verified. I also requested validation of the debt under the Fair Debt Collection Practices Act. So far, I have not received any documents showing proof that I owe these debts or that they are being reported correctly. These accounts are negatively affecting my credit score and my ability to be approved for housing, transportation, and financial services. I am requesting that the CFPB step in to help resolve this issue and ensure that Equifax follows the law by deleting these unverifiable accounts. Thank you for your help and attention to this matter.
Frequently Asked Questions
What is Complaint #15130303 about?
Complaint #15130303 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-08-06T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.