Vehicle loan or lease -- Incorrect information on your report -- Complaint #15129920
Complaint Overview
Complaint ID: 15129920
Company: PNC Bank N.A.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Georgia
ZIP Code: 30034
Date Received: 2025-08-06T12:00:00-05:00
Date Sent to Company: 2025-08-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Phone : XXXX Email : XXXX Date : [ Insert Todays Date ] To : PNC Bank Executive Client Relations RE : CFPB Case No. XXXX Subject : Formal Dispute of Inaccurate Reporting and Demand for Immediate Deletion Under FCRA Dear PNC Bank XXXX XXXX XXXX, I am writing in response to your XX/XX/XXXX letter regarding the above-referenced CFPB complaint. Your response is inadequate, misleading, and fails to satisfy the legal obligations placed on data furnishers under the Fair Credit Reporting Act ( FCRA ). Inaccurate and Unverifiable Reporting You confirmed the loan ending in XXXX was charged off on XX/XX/XXXX, and PNC subsequently added a Cease and Desist. However, despite this, the account is still being reported on my credit report even though : You are no longer attempting to collect the alleged debt, You refuse to issue a 1099-C, which creates legal ambiguity about whether the debt still exists. This constitutes continued publication of potentially misleading and inaccurate information, in violation of : 15 U.S.C. 1681e ( b ) requiring maximum possible accuracy 15 U.S.C. 1681s-2 ( b ) requiring prompt correction or deletion of disputed data Legal Violations and Procedural Failures Your statement that you responded to twenty-three ( 23 ) disputes filed with the credit bureaus is concerning. Nowhere in your letter do you confirm that any actual investigation was conducted, as required by : 15 U.S.C. 1681i ( a ) ( 1 ) ( A ) you are obligated to investigate and delete any item that is inaccurate, incomplete, or can not be verified. You did not provide : Evidence of reinvestigation, Or validation documentation matching the data being reported to XXXX, XXXX, and XXXX. Misleading Position on Debt Cancellation You assert that no 1099-C will be issued, yet you confirm no further collection activity will occur. This contradiction suggests either : The debt has been canceled, and youre avoiding regulatory reporting ( 1099-C ), or You intend to resume collection, which conflicts with your written cease and desist. Under IRS Regulation 1.6050P, once a creditor cancels a debt of {$600.00} or more, they must file a 1099-C. Your failure to do so raises serious compliance issues. My Demands : 1. Immediately delete this tradeline from all consumer reporting agencies due to : o Inaccurate reporting, o Unverified status, o Ceased collection activity, and o Failure to issue 1099-C. 2. Provide written confirmation that this tradeline has been removed. 3. Provide any and all supporting documentation Next Steps if You Fail to Comply : If you do not fully remove this account within 15 days, I will proceed with : Filing updated complaints with the CFPB and FTC Contacting the IRS regarding the possible avoidance of 1099-C obligations Pursuing civil legal remedies under FCRA 1681n and 1681o for willful and negligent noncompliance I expect your full compliance and a written resolution to this dispute within the stated timeframe. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #15129920 about?
Complaint #15129920 was filed against PNC Bank N.A. regarding Vehicle loan or lease specifically about Incorrect information on your report. It was received by the CFPB on 2025-08-06T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.