Debt collection -- Attempts to collect debt not owed -- Complaint #15103318
Complaint Overview
Complaint ID: 15103318
Company: Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Florida
ZIP Code: 33020
Date Received: 2025-08-05T12:00:00-05:00
Date Sent to Company: 2025-08-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am disputing a debt being reported by Columbia Debt Recovery ( original creditor : The Vitagraph ). The account number is XXXX. I believe I am the victim of identity theft, and this account was opened and used without my knowledge or consent. The account was reportedly opened on XX/XX/XXXX, with an original balance of {$2900.00}. As of XX/XX/XXXX, the balance has increased to {$3500.00} and is listed as a collection account. I did not authorize this account, have no connection to the original creditor, and never received any services or signed any agreement with them. I requested a rental statement and validation of the debt but have not received proper documentation. I submitted a dispute and notified Columbia Debt Recovery that I am a victim of identity theft. I also filed a report with the FTC and am taking steps to report this to the credit bureaus. This debt is fraudulent, and I am requesting the immediate removal of this account from my credit report and the cessation of all collection activity. I am requesting that Columbia Debt Recovery provide verification of the debt, including signed contracts or any documents linking me to this account.
Frequently Asked Questions
What is Complaint #15103318 about?
Complaint #15103318 was filed against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-08-05T12:00:00-05:00.
How did Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis?
Yes, visit the Rowland Avenue Management, INC. A/Ka Columbia Debt Recovery, LLC D/B/A Genesis company profile at readthecomplaint.com/company/rowland-avenue-management-inc-a-ka-columbia-debt-recovery-llc-d-b-a-genesis to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.