Mortgage -- Closing on a mortgage -- Complaint #15103239
Complaint Overview
Complaint ID: 15103239
Company: Global Equity Finance, INC.
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Closing on a mortgage
Sub-Issue: Delays with the closing process
State: Pennsylvania
ZIP Code: 19104
Date Received: 2025-08-05T12:00:00-05:00
Date Sent to Company: 2025-08-05T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, XX/XX/year> I am submitting this complaint to report what I believe to be discriminatory lending practices by [ Global Equity Finance, during the process of securing a conventional loan in the amount of {$78000.00}. Closing is signed Wed, XX/XX/year> Now hes asking to take a picture of my back sliding door hes waiting for a picture with door open and a picture with the door closed he said its to make sure i have a door i ask should i get in the picture he said no we laughed. I am a full-time W-2 employee and applied for this loan using only my personal income. However, despite not being self-employed and not using any business income to qualify, I was asked to submit my Articles of Incorporation ( or Articles of Facts ) and related business documentation. To my knowledge, this request is not standard for applicants with my employment status and loan profile. When I inquired about the reason for this request, I did not receive a clear or valid underwriting explanation the underwritter always needs something even cleaning the yard and painting wall. I believe this extra scrutiny may have been based on [ your protected class e.g., race, gender, etc. ], rather than any legitimate financial reason. I am concerned that this treatment violates the Equal Credit Opportunity Act ( ECOA ) and possibly the Fair Housing Act, depending on the full context of the loan. I respectfully request that your agency investigate this matter, as I believe I was subject to different standards than other similarly qualified borrowers. I can provide additional documentation, communications, and loan file information upon request. Thank you for your time and consideration. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #15103239 about?
Complaint #15103239 was filed against Global Equity Finance, INC. regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2025-08-05T12:00:00-05:00.
How did Global Equity Finance, INC. respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Global Equity Finance, INC.?
Yes, visit the Global Equity Finance, INC. company profile at readthecomplaint.com/company/global-equity-finance-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.