Mortgage -- Trouble during payment process -- Complaint #15077594
Complaint Overview
Complaint ID: 15077594
Company: Longbridge Financial, LLC
Product: Mortgage
Sub-Product: Reverse mortgage
Issue: Trouble during payment process
Sub-Issue: Interest rate
State: Florida
ZIP Code: 329XX
Date Received: 2025-08-04T12:00:00-05:00
Date Sent to Company: 2025-08-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
when i took out my reverse mortgage on XX/XX/year> i was told that moneys not taken would grow in value and the intrest or growth could be used to pay back my loan. when i called the company and asked to apply growth value towards my loan they said i could not do this. when i explained that i was told in my original application process thay said i misunderstood. so now im accumlating intrest {$1000.00} per month on my loan that is getting to high. this is very misleading and i would have never taken out the mortgage if i would have known the truth.
Frequently Asked Questions
What is Complaint #15077594 about?
Complaint #15077594 was filed against Longbridge Financial, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-08-04T12:00:00-05:00.
How did Longbridge Financial, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Longbridge Financial, LLC?
Yes, visit the Longbridge Financial, LLC company profile at readthecomplaint.com/company/longbridge-financial-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.