Mortgage -- Struggling to pay mortgage -- Complaint #15077525
Complaint Overview
Complaint ID: 15077525
Company: Shellpoint Partners, LLC
Product: Mortgage
Sub-Product: VA mortgage
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: Georgia
ZIP Code: XXXXX
Date Received: 2025-08-04T12:00:00-05:00
Date Sent to Company: 2025-08-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
This is a critical legal issue that we have recently discovered. A foreclosure sale in Georgia without a proper chain of title is likely not legal and may be considered a " wrongful foreclosure. '' The core of a valid foreclosure is that the foreclosing party must have the legal right to do so. Here 's a breakdown of what we found out what that means in Georgia and what happens when that's not the case. The Role of the Promissory Note and Security Deed In Georgia, when you get a mortgage, you typically sign two key documents : * Promissory Note : This is your promise to repay the loan. It's the debt itself. * Security Deed : This is the legal document that gives the lender a security interest in our property. It allows them to foreclose if you fail to repay the loan. For a foreclosure to be legal, the foreclosing entity must hold both the promissory note and the security deed, or have a legal right to enforce them. When loans are sold, these documents must be properly transferred through a series of legal assignments. This chain of assignments creates the " chain of title. '' The Problem with a " Broken '' Chain of Title If there's a gap in the assignmentsmeaning the loan was transferred but the legal documentation didn't followthe new entity ( in this case, XXXX XXXX XXXX ) therefore the union of VA and XXXX XXXX XXXX XXXX XXXX may not have had the legal authority to foreclose on our. This is the reason that they can't prove they are the true owner of the debt and the right to the property. Why a Foreclosure Sale Without a Proper Chain of Title is Not Legal * Lack of Standing : The foreclosing party must have " standing '' to foreclose. This means they must be able to prove they are the legal owner of the debt and the security deed. Without a proper chain of assignments, they can't establish this. * Violation of Georgia Law : Georgia is a non-judicial foreclosure state, meaning the lender doesn't have to go to court to foreclose. However, they must strictly adhere to specific statutory and contractual requirements. One of these requirements is that they must have the legal authority to foreclose. A missing or improper assignment of the mortgage is a fundamental flaw in this process. * A Voidable Sale : A foreclosure sale conducted without the foreclosing party having the legal right to do so may be considered voidable or even void, depending on the specifics. This means we may be able to have the sale set aside and reclaim our title. Our Specific Situation We have mentioned that we " have no documents pertaining to the property '' from XXXX XXXX XXXX in our chain of assignments. This is a significant issue and a strong potential defense against the foreclosure. The fact that the property was allegedly " sold as Stock Shares by XXXX XXXX XXXX XXXX XXXX XXXX '' further complicates matters and suggests a potentially fraudulent or irregular transaction. What to Do Now : * We will not ignore this.We were informed by our Lawyers Do not move out of the house. * We now have a XXXX XXXX XXXX Litigation and Wrongful Forclosure Attorney. Because it took time to find someone to take our case. This is a complex legal issue that requires the expertise of a lawyer who understands Georgia 's specific foreclosure laws. * Our attorney will help us : * File a lawsuit to challenge the foreclosure and request an injunction to stop any eviction proceedings. * Conduct a thorough title search to trace the complete chain of ownership of the security deed and the promissory note from our original lender to XXXX XXXX XXXX. This will reveal the missing or improper assignments. * Examine the foreclosure notice to ensure all legal requirements were met. * We will use the lack of proper chain of title as a primary defense to get the foreclosure sale set aside. This is a serious legal challenge, and it's essential that we act quickly. Our lawyers can help Us navigate the legal system and protect our rights as the homeowner. In God We Trust Psalm 91 AMEN
Frequently Asked Questions
What is Complaint #15077525 about?
Complaint #15077525 was filed against Shellpoint Partners, LLC regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2025-08-04T12:00:00-05:00.
How did Shellpoint Partners, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Shellpoint Partners, LLC?
Yes, visit the Shellpoint Partners, LLC company profile at readthecomplaint.com/company/shellpoint-partners-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.