Credit reporting or other personal consumer reports -- Unable to get your credit report or credit score -- Complaint #15053417
Complaint Overview
Complaint ID: 15053417
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Unable to get your credit report or credit score
Sub-Issue: Other problem getting your report or credit score
State: California
ZIP Code: 95758
Date Received: 2025-08-03T12:00:00-05:00
Date Sent to Company: 2025-08-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I should have had a credit report by XX/XX/XXXX or XXXX as I started my new credit card in XXXX. It is my first credit card, I was told by the credit card company ( XXXX XXXX ) that something was incorrect on my credit report through their XXXX program ( my social security was apparently incorrect ) and I was told by them to file a dispute against that. Then I called Equifax, and XXXX and was told by XXXX that I do not have a credit report at ALL and that I should file a dispute through this website against it. I have no recollection or idea how my social security was incorrectly put into an application as that never shouldve gotten accepted. I do not want this affecting my credit score and still can not access my credit score.
Frequently Asked Questions
What is Complaint #15053417 about?
Complaint #15053417 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Unable to get your credit report or credit score. It was received by the CFPB on 2025-08-03T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.