Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #15012485
Complaint Overview
Complaint ID: 15012485
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Massachusetts
ZIP Code: 021XX
Date Received: 2025-07-31T12:00:00-05:00
Date Sent to Company: 2025-07-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been repeatedly denied access to credit due to a reported error stating my file can not be located by the credit bureaus. Ive submitted all required identity documentation, including government ID, Social Security card, proof of address, and marriage certificate. Despite full compliance and follow-up, the issue persists, obstructing lenders from accessing my file, causing repeated denialsincluding during an active mortgage process. I have also attached supporting documents and screenshots that confirm my identity and illustrate the failed attempts to retrieve my report. In addition, I am actively disputing multiple tradelines with no resolution or proper reinvestigation under FCRA 611 ( a ) or FDCPA 809 ( b ), including : XXXX Late payment, balance {$0.00}, continues to report 60-day delinquency with no validation. XXXX XXXX Charged off {$3500.00}, last payment in XXXX time-barred and should be deleted per FCRA 605 ( a ) ( 4 ). XXXX XXXX off {$1100.00}, inflated balance, unverifiable debt. XXXX XXXX XXXX XXXX XXXX XXXX {$240.00} collection, no chain of title or validation ever provided. XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX All report late payments or charge-offs without verification, inconsistent dates, and no mailed results after disputes. I have received generic, computer-generated responses instead of proper reinvestigations per Metro 2 standards. My identity is fully verified and there is no legal basis for continued suppression or inaccurate reporting.
Frequently Asked Questions
What is Complaint #15012485 about?
Complaint #15012485 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-31T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.