Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14987388
Complaint Overview
Complaint ID: 14987388
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 33884
Date Received: 2025-07-30T12:00:00-05:00
Date Sent to Company: 2025-07-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has failed to fulfill its legal obligations under the Fair Credit Reporting Act, specifically 15U.S.C. 1681i ( a ) ( 1 ) ( failure to conduct a reasonable reinvestigation ), 1681i ( a ) ( 2 ) ( failure to forward consumersubmitted evidence ), 1681i ( a ) ( 5 ) ( failure to delete unverifiable information ), 1681i ( a ) ( 6 ) ( failure to give notice ), and 1681e ( b ) ( failure to ensure maximum possible accuracy ). In addition, Experians conductnamely mischaracterizing my dispute, accepting unreliable furnishers responses, and permitting reinsertion of previously deleted tradelinesconstitutes unfair acts or practices in violation of the Consumer Financial Protection Act, 12U.S.C. 5531 ( c ) and 5536 ( a ) ( 1 ) ( B ). These failures align with the allegations in the CFPBs complaint filed XX/XX/year>, against Experian for conducting sham investigations and ignoring consumersubmitted documentation. please see attachments
Frequently Asked Questions
What is Complaint #14987388 about?
Complaint #14987388 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-07-30T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.