Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #14986736
Complaint Overview
Complaint ID: 14986736
Company: Discover Bank
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: California
ZIP Code: 95117
Date Received: 2025-07-30T12:00:00-05:00
Date Sent to Company: 2025-07-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Fraudulent Wire Transfers to Accounts at Discover Bank I'm a US resident based in California. I am writing to report that I have been the victim of a wire fraud scam. I was deceived by individuals impersonating XXXX law enforcement who claimed to work with US Financial Crimes Enforcement Network. They claimed that there was an illegal bank account under my name opened in XXXX and threatened me that they were going to deport me and freeze all my bank accounts. They claimed they were working with FinCEN this legal case. I wired the money under the belief that I was cooperating with a " legal '' investigation to ensure my freedom and clear my name. Later I realize this was a scam and the " legal case '' didn't exist, and the accounts I sent money to were controlled by fraudsters. I was coerced to make two domestic wire transfers : XXXX on XX/XX/XXXX - $ XXXX, and another on XX/XX/XXXX - $ XXXX. After I found out, I called XXXX and reported this crime to the FBIs IC3 ( Internet Crime Complaint Center ). FBI is currently investigating the case and other similar cases. I also called my bank XXXX XXXX XXXX XXXXXXXX on XX/XX/XXXX to flag and recall the fraudulent wire transactions. I called Discover Bank on Monday XX/XX/year>, but the associate declined to look into the fraudulent accounts. I've attached transaction records and receiving account details. This is a link that FBI published regarding other similar cases targeting XXXX students : XXXX XXXX XXXX XXXX Thank you for your attention to this matter.
Frequently Asked Questions
What is Complaint #14986736 about?
Complaint #14986736 was filed against Discover Bank regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-07-30T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.