Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14936103
Complaint Overview
Complaint ID: 14936103
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: California
ZIP Code: 95688
Date Received: 2025-07-28T12:00:00-05:00
Date Sent to Company: 2025-07-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There are one or more accounts on my credit report that contain inaccurate or incomplete information. Despite my efforts to dispute and request corrections, the creditor ( s ) and credit reporting agency have refused to update, correct, or delete the inaccurate information. This inaccurate reporting is harming my credit score and financial reputation. Under FCRA 623 ( a ) ( 2 ), furnishers are required to conduct a reasonable investigation and promptly correct or delete any information found to be inaccurate or incomplete. However, these obligations have not been met in my case. XXXX XXXX XXXX Balance : {$1600.00} XXXXXXXX XXXX XXXX Balance : {$1100.00} XXXX XXXX XXXX Balance : {$0.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #14936103 about?
Complaint #14936103 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-07-28T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.