Mortgage -- Trouble during payment process -- Complaint #14912230
Complaint Overview
Complaint ID: 14912230
Company: Wells Fargo & Company
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
Sub-Issue: Loan sold or transferred to another company
State: Maryland
ZIP Code: 21144
Date Received: 2025-07-27T12:00:00-05:00
Date Sent to Company: 2025-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Corrections XXXX My bankruptcy dod not occurred until XXXX. But XXXX in XXXX mortgage was listed. It was reported by lawyer to Be a balance of {$180000.00}. This doesn't explain the Discharge or the the Agent or location of signing. All documents should be authenticated.if the loan was service transferred to Wells Fargo they should have recorded of the originator and location of signing. Also the originator should details what was explained regarding this type of loan. And why then after 27 year of payment On {$60000.00} was this nesscary
Frequently Asked Questions
What is Complaint #14912230 about?
Complaint #14912230 was filed against Wells Fargo & Company regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-07-27T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.