Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #14911967
Complaint Overview
Complaint ID: 14911967
Company: Klarna Ab
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Billing dispute for services
State: Maine
ZIP Code: 042XX
Date Received: 2025-07-27T12:00:00-05:00
Date Sent to Company: 2025-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This account was created using my name without my authorization. I am not responsible for this account, and I believe this may be a case of identity theft. It has also appeared on my report, which is very concerning. Please investigate this matter and let me know the necessary steps to have this account removed from my record and ensure that my identity is protected.
Frequently Asked Questions
What is Complaint #14911967 about?
Complaint #14911967 was filed against Klarna Ab regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2025-07-27T12:00:00-05:00.
How did Klarna Ab respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Klarna Ab?
Yes, visit the Klarna Ab company profile at readthecomplaint.com/company/klarna-ab to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.