Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14911731
Complaint Overview
Complaint ID: 14911731
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 11003
Date Received: 2025-07-27T12:00:00-05:00
Date Sent to Company: 2025-07-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX refereed me to credit consulting, little did I know the damage it would have on my credit report. I paid the amount XXXX XXXX agreed on and for the months I paid they still put me as 30, 60, 90 days late. How could I be late on payments that I paid every month? The payments was processed on XXXX XXXX website, on my credit report it says I have 12 missed payments. This has a tremendous effect on my credit report I do not have 12 missed payments no matter how many times I dispute this they refused to change it. Im filing this as my legal right to have this looked into. I have proof of payments processed on the months they consider to be missed payments. Please look into this this is not fair
Frequently Asked Questions
What is Complaint #14911731 about?
Complaint #14911731 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-07-27T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.