Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14911677
Complaint Overview
Complaint ID: 14911677
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Virginia
ZIP Code: 23225
Date Received: 2025-07-27T12:00:00-05:00
Date Sent to Company: 2025-07-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/XXXX I discovered that multiple accounts and loans had been opened in my name without my knowledge or consent. These fraudulent accounts were only detected when I reviewed my credit reports. The unauthorized accounts include : - A credit card with a XXXX XXXXXXXX XXXX showing a {$0.00} balance that was opened before XX/XX/XXXX. - A credit card with a financial institution that began around XX/XX/XXXX with approximately {$1100.00} in fraudulent charges. - A credit card with an online bank that began around XX/XX/XXXX with about {$370.00} in fraudulent charges. - A real estate loan with a resort company that began around XX/XX/XXXX with an outstanding balance of roughly {$8900.00}. - An auto loan with the same XXXX XXXX XXXX that began around XX/XX/XXXX with a balance of about {$19000.00}. I did not apply for or authorize any of these accounts or the associated credit inquiries. After learning about them, I contacted the companies involved to dispute the accounts and requested documentation, but they have not provided the information I requested. I have also reported the identity theft to the Federal Trade Commission. I am seeking assistance to have these fraudulent accounts, inquiries and debts investigated and removed from my credit reports.
Frequently Asked Questions
What is Complaint #14911677 about?
Complaint #14911677 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-27T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.