Vehicle loan or lease -- Repossession -- Complaint #14904105
Complaint Overview
Complaint ID: 14904105
Company: New Century Auto Sales, INC.
Product: Vehicle loan or lease
Sub-Product: Lease
Issue: Repossession
Sub-Issue: Loan balance remaining after the vehicle is repossessed and sold
State: Ohio
ZIP Code: 45215
Date Received: 2025-07-26T12:00:00-05:00
Date Sent to Company: 2025-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX auto sales lease me a car 3 day belt broke on car, dealer i had to fix car throw a claim the contract was only 3 day old so I couldn't do that management gave me another car not what I wanted seem I wouldn't have a choice it was summer air was turned on windows down told air will take a while to come on it never worked this car spent more time in the shop than on XXXX XXXX I had the car for year an 3 months the Turbo was replace twice, engine replaced, head gasket, alternator, battery, finally the catalytic converter and i gave up couldn't afford to pay a XXXX XXXX XXXX note no car an catch bus to work.
Frequently Asked Questions
What is Complaint #14904105 about?
Complaint #14904105 was filed against New Century Auto Sales, INC. regarding Vehicle loan or lease specifically about Repossession. It was received by the CFPB on 2025-07-26T12:00:00-05:00.
How did New Century Auto Sales, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against New Century Auto Sales, INC.?
Yes, visit the New Century Auto Sales, INC. company profile at readthecomplaint.com/company/new-century-auto-sales-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.