Debt collection -- Communication tactics -- Complaint #14903458
Complaint Overview
Complaint ID: 14903458
Company: Consumer Collection Management. INC
Product: Debt collection
Sub-Product: Rental debt
Issue: Communication tactics
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Missouri
ZIP Code: 640XX
Date Received: 2025-07-26T12:00:00-05:00
Date Sent to Company: 2025-07-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Consumer Collection Management is attempting to collect a {$950.00} debt related to a lease at XXXX XXXX. I sent a written debt validation request in XX/XX/year>2025. On XX/XX/XXXX, the company acknowledged the request and stated they would verify the debt with the original creditor within 30 days. As of XX/XX/XXXX, no documentation has been provided to me. I disputed this through TransUnion on the same day I contacted them through an email. Despite this, they continued reporting the debt to TransUnion, which now shows the account as verified with no supporting validation sent to me. This violates the Fair Debt Collection Practices Act and Fair Credit Reporting Act. I am requesting that this account be removed from my credit report and that the company be held accountable for noncompliance.
Frequently Asked Questions
What is Complaint #14903458 about?
Complaint #14903458 was filed against Consumer Collection Management. INC regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-07-26T12:00:00-05:00.
How did Consumer Collection Management. INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Consumer Collection Management. INC?
Yes, visit the Consumer Collection Management. INC company profile at readthecomplaint.com/company/consumer-collection-management-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.