Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14870235
Complaint Overview
Complaint ID: 14870235
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Texas
ZIP Code: 77449
Date Received: 2025-07-24T12:00:00-05:00
Date Sent to Company: 2025-07-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute an inaccurate late payment entry on my credit report, as allowed under the Fair Credit Reporting Act ( 15 U.S. Code 1681i ). This inaccurate reporting has negatively affected my credit profile, and I am requesting an immediate investigation into this matter. Details of the Disputed Late Payment : Creditor Name : XXXX XXXX XXXX XXXX Account Number : # XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX Date of Alleged Late Payment : XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX ( equifax ) and XX/XX/XXXX, XX/XX/XXXX and XX/XX/XXXX ( XXXX and XXXX ) I firmly believe this late payment is incorrect. Additionally, I am providing the following supporting evidence : Legal Basis for Dispute : Fair Credit Reporting Act ( FCRA ) - 15 U.S. Code 1681i I am exercising my right under this section to dispute inaccurate information reported on my credit file. The reported late payment does not accurately reflect my payment history, and I am requesting a formal investigation and correction. Truth in Lending Act ( TILA ) - 15 U.S. Code 1637 ( b ) Creditors must provide clear and accurate billing statements to consumers. If this late payment reporting does not align with the terms of my agreement, it constitutes an error that should be rectified immediately. Obligations of Information Furnishers - 15 U.S. Code 1681s-2 Creditors and furnishers must ensure that the information reported to credit bureaus is accurate. If the creditor can not substantiate the late payment with verifiable documentation, they must remove it from my credit file. Requested Action : Conduct a thorough investigation into this dispute and provide a written response within 30 days as required by law. If the late payment can not be verified, instruct the creditor to update my account status to " Paid As Agreed, Never Late. '' Notify the credit reporting agencies ( XXXX, Equifax, and XXXX ) to reflect the corrected information on my credit report. Reference to PAANL ( Paid As Agreed Never Late ) : The terms of our agreement have always been adhered to, and the account in question should reflect a status of " Paid As Agreed Never Late '' based on the timely payments made. It is imperative that my credit report accurately represents my financial responsibility and commitment to meeting payment obligations. I hereby request that you provide documented proof supporting the claim of late payments on this account. This proof should include specific details such as dates, amounts, and any relevant communication indicating that the payments were indeed late. In the absence of valid proof, I expect the credit reporting to be rectified promptly. If, after a thorough investigation, you are unable to provide verifiable proof of late payments, I demand that the account be promptly updated to reflect its accurate status as " Paid As Agreed Never Late. '' Per the FCRA, I request that you conduct a timely investigation and provide a written response within 30 days from the receipt of this dispute letter. Failure to adhere to this timeline will be considered a violation of the FCRA. Appreciate your prompt attention to this matter and expect a resolution that aligns with the legal obligations outlined by the FCRA. Your cooperation is crucial in maintaining the accuracy and fairness of my credit report. Failure to properly investigate and correct this inaccurate information will result in further actions, including a potential escalation to legal authorities for non-compliance with federal consumer protection laws. I have enclosed copies of all supporting documents related to this dispute. Please acknowledge receipt of this complaint and provide a written update on the investigation 's progress within the legally mandated timeframe. Thank you for your time and immediate attention to this matter. I look forward to your prompt response. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #14870235 about?
Complaint #14870235 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-24T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.