Debt collection -- Written notification about debt -- Complaint #14870185

Complaint Overview

Complaint ID: 14870185

Company: I.C. System, INC.

Product: Debt collection

Sub-Product: Other debt

Issue: Written notification about debt

Sub-Issue: Didn't receive enough information to verify debt

State: Rhode Island

ZIP Code: 02816

Date Received: 2025-07-24T12:00:00-05:00

Date Sent to Company: 2025-07-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XX/XX/XXXX, I.C. Systems illegally and inaccurately reported XXXX new collection accounts to my XXXX credit report. Both were listed as accounts opened with my former electric provider XXXX XXXX XXXX XXXXXXXX ) in XX/XX/XXXX and marked as currently XXXX XXXX late, which is impossible and entirely false. I have not had an account with XXXX XXXX XXXXXXXX since early XXXX. On a recorded call with them on XX/XX/XXXX, a representative confirmed the prior account was closed, no account was opened in my name in XX/XX/XXXX or since the prior one was closed in early XXXX, and even recommended I dispute it. The representative also confirmed that there was no way I would have been able to receive any written communication from XXXX XXXX XXXXXXXX as they did not have a current address for me. I never received any communication from I.C. Systems about this alleged debt. There was no notice of collection, no right-to-dispute letter, and no advance warning before the item was placed on my credit report- which violates the FDCPAs notice requirements. Even worse, I.C. Systems reported the debt as opened on XX/XX/XXXX, when no such account was opened. This appears to be a clear violation of the Fair Credit Reporting Act ( FCRA ) through inaccurate and deceptive re-aging of the debt to make it appear newer and more damaging. I disputed both accounts with XXXX. XXXX was removed ( on XX/XX/XXXX ) but the XXXX, for {$1800.00}, remains - despite being factually inaccurate, unverified, and illegally reported. I am requesting that this collection account be permanently removed from my credit report, as it is not valid, not properly reported, and was submitted in violation of both the FCRA and FDCPA.

Frequently Asked Questions

What is Complaint #14870185 about?

Complaint #14870185 was filed against I.C. System, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-07-24T12:00:00-05:00.

How did I.C. System, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against I.C. System, INC.?

Yes, visit the I.C. System, INC. company profile at readthecomplaint.com/company/i-c-system-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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