Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14676297
Complaint Overview
Complaint ID: 14676297
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Arizona
ZIP Code: 85138
Date Received: 2025-07-15T12:00:00-05:00
Date Sent to Company: 2025-07-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AZ XXXX XXXX XXXX XXXX XXXX2025 Experian XXXX. XXXXXXXX XXXX XXXXXXXXXXXX XXXX XXXXXXXX Subject : Credit Report Dispute Request for Investigation To Whom It May Concern : I am writing to formally dispute the following information that appears on my credit report. This information is inaccurate and/or incomplete, and I request that it be investigated and removed or corrected as soon as possible under the Fair Credit Reporting Act ( FCRA ). The item I am disputing is : Creditor Name : XXXX XXXX XXXX Account Number : XXXX Dispute Reason : This account does not belong to me. I am requesting that the item be removed or corrected to reflect accurate information. I have included copies of supporting documentation to assist with your investigation ( such as payment records, account statements, letters from the creditor, etc. ). Please conduct a reinvestigation of this matter and remove or update the inaccurate information as required by the FCRA. I also request that you send me written confirmation of the results of your investigation and a copy of my updated credit report.
Frequently Asked Questions
What is Complaint #14676297 about?
Complaint #14676297 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-07-15T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.