Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14676089
Complaint Overview
Complaint ID: 14676089
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 77449
Date Received: 2025-07-15T12:00:00-05:00
Date Sent to Company: 2025-07-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX is reporting 10 consecutive late payments on my credit report, from XX/XX/XXXX through XX/XX/XXXX. I have provided bank statements showing two payments per month to XXXX XXXX during that entire period- {$35.00} each, consistently reflected on my XXXX XXXX XXXX statements. These payments were made on time, yet XXXX XXXX has not corrected the inaccurate reporting. I have already disputed this issue directly with the credit bureaus and contacted XXXX XXXX multiple times by phone, letter, and email, requesting both clarification and correction. Despite my efforts, XXXX XXXX continues to report these late payments as valid, without reviewing the evidence I submitted. I am requesting the CFPB to review this matter, as these reported delinquencies are inaccurate and are causing unjust harm to my credit profile.
Frequently Asked Questions
What is Complaint #14676089 about?
Complaint #14676089 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-15T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.