Debt collection -- Attempts to collect debt not owed -- Complaint #14675569
Complaint Overview
Complaint ID: 14675569
Company: Nationwide Credit & Collection, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Illinois
ZIP Code: 60634
Date Received: 2025-07-15T12:00:00-05:00
Date Sent to Company: 2025-07-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Organization : XXXX XXXX XXXX XXXX XXXX ( XXXX ) Misleading practices as to recurrent billing : No mention was made as to recurrent billing ( purchase was presented as a one-time order ). I paid for all goods and supplies received, and requested a stop to shipping XX/XX/year> Requested bill stoppage XX/XX/year> No goods were sent as of XX/XX/year> New bills continued to be sent in XXXX, XXXX ( with no equipment sent XXXX Bill sent out to collection through despite verbal commitment from XXXX XXXX this was an administration error and assurances were made to communicate this in writing. No confirmation of cancellation was provided in writing. Bill sent for collection XX/XX/year> collection notice received XX/XX/year> : Hello <Name>, This is a communication from a debt collector. Nationwide Credit & Collection , Inc. a debt collector has been assigned your XXXX XXXX XXXX XXXX account, ending in XXXX for collection. This is an attempt to collect a debt. Any information obtained will be used for that purpose. To view your account visit <DebtLink> If you have any questions and would like to speak to a representative please call ( XXXX ) XXXX. Reply STOP to opt out or call ( XXXX ) XXXX. Msg & Data Rates May Apply.
Frequently Asked Questions
What is Complaint #14675569 about?
Complaint #14675569 was filed against Nationwide Credit & Collection, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-07-15T12:00:00-05:00.
How did Nationwide Credit & Collection, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Nationwide Credit & Collection, INC.?
Yes, visit the Nationwide Credit & Collection, INC. company profile at readthecomplaint.com/company/nationwide-credit-collection-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.