Debt collection -- Attempts to collect debt not owed -- Complaint #14675292
Complaint Overview
Complaint ID: 14675292
Company: Enova International, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Virginia
ZIP Code: 23231
Date Received: 2025-07-15T12:00:00-05:00
Date Sent to Company: 2025-07-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had acquired alone was paying it like I supposed to I got sick with XXXX was out of work for XXXX XXXX had the insurance attached to the loan so if anything happened to me because of where I work at that it was going to be covered until I was able to work again and start paying someone at the company ring my account that month XXXX times which made me have overdrafts on my rent and other bills they did not honor my insurance on the account when I went to get a buyout they did not want to offer me one they used to call me everyday send me emails and letters until I blocked them it is past the XXXX date and they keep updating the account with different account numbers dates and amounts and last payments XXXX XXXX is the company I'm dealing with and having this problem.
Frequently Asked Questions
What is Complaint #14675292 about?
Complaint #14675292 was filed against Enova International, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-07-15T12:00:00-05:00.
How did Enova International, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Enova International, INC.?
Yes, visit the Enova International, INC. company profile at readthecomplaint.com/company/enova-international-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.