Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14653981
Complaint Overview
Complaint ID: 14653981
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 770XX
Date Received: 2025-07-14T12:00:00-05:00
Date Sent to Company: 2025-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
experian credit reporting is refusing to remove 2 accounts from my credit file. Experian has also blocked my online access to dispute accounts and when i mail in my dispute Experian always says that they never received it or it is processing. Accounts - XXXX XXXX XXXX XXXX, BALANCE XXXX, STATUS - CLOSED. Account # XXXX - XXXX XXXX XXXX XXXXXXXX, BALANCE XXXX, STATUS- CLOSED. These accounts were NEVER AUTHORIZED BY MYSELF XXXX XXXX XXXX TO BE PUT ON MY EXPERIAN CREDIT FILE. THESE ACCOUNTS ARE NOT MINE AND SHOULD NOT BE APART OF ANY CREDIT FILE WITH ANY REPORTING BUREAU BEARING MY SOCIAL SECURITY NUMBER AND DATE OF BIRTH. EXPERIAN IS VIOLATING MY PRIVACY RIGHTS AND IS ALSO VIOLATING MY PRIVACY BY ALLOWING XXXX XXXX UNAUTHORIZED USE AND ACCESS TO MY CREDIT FILE. THESE 2 ACCOUNTS ARE TO BE BLOCKED FROM CREDIT FILE AND ALL REPORTING FROM CREDITOR CEASE
Frequently Asked Questions
What is Complaint #14653981 about?
Complaint #14653981 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-14T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.