Debt collection -- Written notification about debt -- Complaint #14653858
Complaint Overview
Complaint ID: 14653858
Company: Client Services, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Illinois
ZIP Code: 60612
Date Received: 2025-07-14T12:00:00-05:00
Date Sent to Company: 2025-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXXXXXX Client Services XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX MO XXXX XXXX XXXX Re : Account Number XXXX Dear Client Services, I am writing to dispute the alleged debt to XXXX XXXX XXXX XXXX Account XXXX XXXX XXXX XXXX XXXX , Ohio XXXX, in the amount of {$2600.00}. The reason for this dispute is that I had previously attempted to negotiate a payment plan with XXXX that would accommodate my current economic situation. Unfortunately, they refused to work with me, and I was not able to make payments under the terms they offered. I believe that XXXXXXXX XXXX unwillingness to provide a reasonable payment plan contributed to my inability to pay the debt. I request that you take this circumstance into consideration and verify the debt as required by law. Please provide the following information : 1. A copy of the original contract or agreement. 2. A detailed breakdown of the charges. 3. Proof of my responsibility for the debt. 4. Documentation of XXXX 's payment plan policies and any communications with me regarding payment arrangements. I would appreciate a prompt response regarding this matter. If the debt is verified, I request instructions on how to resolve the account. Please find below my contact information for your reference : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Illinois XXXX XXXX
Frequently Asked Questions
What is Complaint #14653858 about?
Complaint #14653858 was filed against Client Services, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-07-14T12:00:00-05:00.
How did Client Services, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Client Services, INC.?
Yes, visit the Client Services, INC. company profile at readthecomplaint.com/company/client-services-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.