Student loan -- Struggling to repay your loan -- Complaint #14653236
Complaint Overview
Complaint ID: 14653236
Company: Edfinancial Services
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Problem with forgiveness, cancellation, or discharge
State: New York
ZIP Code: 122XX
Date Received: 2025-07-14T12:00:00-05:00
Date Sent to Company: 2025-07-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was in XXXX school and was not able to finish. I was in a car accident where my car was totaled out and I almost lost my life. The school kicked me because I was not able to get to school and missed XXXX so they kicked me before second semester. I've tried to cancel the loan or help me figure out what I can do with this debt that I have now on my credit and no one has returned a phone call, email or nothing. Now this loan is ruining my credit that I am attempting to build up. If there's anything I can do to get the student loans removed would be wonderful. Thank you so much for your time.
Frequently Asked Questions
What is Complaint #14653236 about?
Complaint #14653236 was filed against Edfinancial Services regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2025-07-14T12:00:00-05:00.
How did Edfinancial Services respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Edfinancial Services?
Yes, visit the Edfinancial Services company profile at readthecomplaint.com/company/edfinancial-services to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.