Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14627172

Complaint Overview

Complaint ID: 14627172

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: California

ZIP Code: 92078

Date Received: 2025-07-13T12:00:00-05:00

Date Sent to Company: 2025-07-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Dear Consumer Finance, I am writing regarding the 90-day late payments your company has reported to TransUnion and XXXX for XXXX and XXXX. These reports are incorrect, as my loans were in approved deferment during this period and no payments were due. As a result of this inaccurate reporting, my credit score has dropped significantly. This violates the Fair Credit Reporting Act ( 15 U.S.C. 1681s-2 ), which requires furnishers to report only accurate information and to promptly correct any errors once notified. As a fair resolution, I request that you immediately remove the inaccurate late payment notations from all consumer reporting agencies, update my accounts to reflect the correct deferment status, expedite re-reporting to TransUnion and XXXX to restore my credit standing, and provide written confirmation to me once these corrections have been completed. Please consider this a formal dispute under the FCRA. I expect your prompt attention and resolution to this matter. Thank you for your cooperation. I look forward to your confirmation.

Frequently Asked Questions

What is Complaint #14627172 about?

Complaint #14627172 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-13T12:00:00-05:00.

How did Transunion Intermediate Holdings, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Transunion Intermediate Holdings, INC.?

Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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