Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #14626770
Complaint Overview
Complaint ID: 14626770
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem with product or service terms changing
State: Delaware
ZIP Code: 198XX
Date Received: 2025-07-13T12:00:00-05:00
Date Sent to Company: 2025-07-13T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To whom it may concern : I am writing to dispute and demand removal of the following inaccurate tradeline from my credit report : Federal Department of Education / XXXX Student Loan ( Account # XXXX ) This account was closed by XXXX XXXX on [ date of closure ], and I never signed any agreement to reopen it with XXXX. It should not appear as an open or active tradeline on my credit report. Under FCRA 611 ( 15 U.S.C. 1681i ), you must complete a reasonable investigation of my dispute within 30 days and delete any information you can not verify. Under FCRA 607 ( b ) ( 15 U.S.C. 1681e ( b ) ), you are required to employ reasonable procedures to assure maximum possible accuracy. If XXXX or the Department of Education can not confirm this tradelines validityand they can not, since I never authorized its reopeningyou are obliged to remove it. Please send me written confirmation when this tradeline has been permanently removed, along with a free, updated copy of my credit report, as provided under FCRA 609 ( a ) ( 1 ) ( 15 U.S.C. 1681g ( a ) ( 1 ) ). Thank you for your prompt attention to this matter. Sincerely,
Frequently Asked Questions
What is Complaint #14626770 about?
Complaint #14626770 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2025-07-13T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.