Debt collection -- False statements or representation -- Complaint #14561487
Complaint Overview
Complaint ID: 14561487
Company: Bridgecrest Acceptance Corporation
Product: Debt collection
Sub-Product: Auto debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: North Carolina
ZIP Code: 275XX
Date Received: 2025-07-09T12:00:00-05:00
Date Sent to Company: 2025-07-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XX/XX/2025 I paid the amount that the company said I owed. they then processed the payment and applied it. They then attempted to charge me fraudulent fees against NC law and apply the already processed payment to these fraudulent fees. when I asked for itemized charges, they refused to provide them. the company representatives used abusive language, made fun of my XXXX, and harassed me when I attempted to contact the company about the matter.
Frequently Asked Questions
What is Complaint #14561487 about?
Complaint #14561487 was filed against Bridgecrest Acceptance Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-07-09T12:00:00-05:00.
How did Bridgecrest Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bridgecrest Acceptance Corporation?
Yes, visit the Bridgecrest Acceptance Corporation company profile at readthecomplaint.com/company/bridgecrest-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.