Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14511570
Complaint Overview
Complaint ID: 14511570
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Georgia
ZIP Code: 30016
Date Received: 2025-07-07T12:00:00-05:00
Date Sent to Company: 2025-07-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute the accuracy and validity of an account reported on my credit report. The account in question is listed under the name XXXXXXXX XXXX XXXXXXXX, with a reported balance of {$1100.00} and an open date of XX/XX/year>. Account Information : Creditor Name : XXXXXXXX XXXX XXXX Balance : {$1100.00} Date Opened : XX/XX/year> Account Status : Open Remarks : Placed for collection ; Dispute resolved reported by grantor I am requesting that this account be removed from my credit report for the following reasons : 1. This account was previously disputed and marked as resolved, yet it remains open and is still negatively impacting my credit profile. 2. The account continues to report contradictory information ( such as being open while marked as resolved ), which is misleading and inaccurate. 3. Under the Fair Credit Reporting Act ( FCRA ), I have the right to dispute incomplete or inaccurate information on my credit report. I believe this account qualifies due to the inconsistencies and lack of updated reporting. Please investigate this account and provide me with documentation validating its accuracy and current status. If the information can not be verified, I respectfully request that it be deleted from my credit file entirely. Enclosed are copies of my identification and a copy of my current credit report highlighting the disputed item. Thank you for your prompt attention to this matter. Please provide written confirmation of the results of your investigation.
Frequently Asked Questions
What is Complaint #14511570 about?
Complaint #14511570 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-07-07T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.