Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14511429
Complaint Overview
Complaint ID: 14511429
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Florida
ZIP Code: 32168
Date Received: 2025-07-07T12:00:00-05:00
Date Sent to Company: 2025-07-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
To Whom It May Concern : This letter is in direct response to Equifaxs refusal to comply with its statutory obligations under the FCRA as outlined in your XX/XX/year> correspondence. Your claim that my documentation is incomplete is categorically false and appears to be a blanket denial designed to avoid compliance with federal law. I have already provided : A complete FTC Identity Theft Report ( Confirmation # XXXX ), Government-issued identification, A signed, detailed dispute letter identifying the exact fraudulent tradelines, Supporting evidence with mailing proof, and Multiple prior CFPB complaints confirming this issue remains unresolved. You are now in violation of the following federal statutes : FCRA 605B ( 15 U.S.C. 1681c-2 ), which mandates a block of identity theft-related tradelines upon proper documentation ; FCRA 1681i, for refusing to conduct a good-faith reinvestigation ; FCRA 1681e ( b ), for continuing to report inaccurate information despite notice ; FCRA 1681g, for failing to provide verification and source details upon request. I demand that you immediately : 1. Block or delete the fraudulent and unverified accounts identified in my prior communications ; 2. Cease the unlawful obstruction of my federally protected consumer rights ; 3. Confirm in writing the removal of said tradelines and any updates made to my credit file. Failure to do so will result in a formal escalation to the Federal Trade Commission, the Attorney Generals office, and further regulatory and legal action.
Frequently Asked Questions
What is Complaint #14511429 about?
Complaint #14511429 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-07-07T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.