Debt collection -- Electronic communications -- Complaint #14501081

Complaint Overview

Complaint ID: 14501081

Company: Trueaccord CORP.

Product: Debt collection

Sub-Product: I do not know

Issue: Electronic communications

Sub-Issue: Frequent or repeated messages

State: California

ZIP Code: 92203

Date Received: 2025-07-05T12:00:00-05:00

Date Sent to Company: 2025-07-05T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I get repeated text messages from this company called TrueAccord with a message that states This is TrueAccord, a debt collector. Take action on this acct. Select a payment option : https : //sm.true.ac/8o6eeo2. Reply STOP to opt out. I reply Stop but these messages keep coming in. They change their number when its blocked. I do not owe this company any money and I dont have any debt that is in default. I believe this is fraudulent or some type of phishing scam.

Frequently Asked Questions

What is Complaint #14501081 about?

Complaint #14501081 was filed against Trueaccord CORP. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-07-05T12:00:00-05:00.

How did Trueaccord CORP. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Trueaccord CORP.?

Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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