Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14408873

Complaint Overview

Complaint ID: 14408873

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: North Carolina

ZIP Code: 28451

Date Received: 2025-07-01T12:00:00-05:00

Date Sent to Company: 2025-07-01T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

XXXX XXXX misapplied a payment when handling my loan, I tried to resolve the matter by sending them a notice of error. Under a federal law, the Real Estate Settlement Procedures Act ( RESPA ), I made XXXX XXXX aware of the error on my account, but they did not fix the mistake within the specific time period allowed.

Frequently Asked Questions

What is Complaint #14408873 about?

Complaint #14408873 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-07-01T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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