Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14383786

Equifax Report Contains Someone Else's Information

Complaint Overview

Complaint ID: 14383786

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Illinois

ZIP Code: 60107

Date Received: 2025-06-30T12:00:00-05:00

Date Sent to Company: 2025-06-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: low

The risk is low as the issue was resolved with non-monetary relief, indicating a likely correction of the data without significant financial impact.

Consumer Sentiment: neutral

Topics: Credit reporting, Incorrect information, Identity issues

AI Analysis

CFPB complaint 14383786 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect information on their Equifax credit report, stating that information belonged to someone else, and the issue was closed with non-monetary relief. The complaint was received on June 30, 2025 from Illinois. The company responded with "Closed with non-monetary relief".

What You Should Do -- Consumer Action Plan

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information.

Regulatory Insight

This case highlights the importance of FCRA compliance in ensuring the accuracy of consumer credit information.

Resolution Likelihood

likely

State-Specific Consumer Protections

The complaint originated in Illinois, and the resolution indicates a standard process for handling such disputes within the state.

Industry Comparison

This is a common issue within the credit reporting industry, where data errors can lead to significant consumer concern.

Related Issues

Frequently Asked Questions

What is CFPB complaint 14383786 about?

CFPB complaint 14383786 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against EQUIFAX, INC. on June 30, 2025.

Which company is complaint 14383786 filed against?

Complaint 14383786 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.

What was the company's response to complaint 14383786?

EQUIFAX, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

When was complaint 14383786 filed?

Complaint 14383786 was received by the CFPB on June 30, 2025. It was sent to EQUIFAX, INC. on June 30, 2025.

What state was complaint 14383786 filed from?

Complaint 14383786 was filed from Illinois. You can view all complaints from this state at /state/IL.

Was the consumer satisfied with the resolution of complaint 14383786?

Dispute information is not available for complaint 14383786.

What product category is complaint 14383786 about?

Complaint 14383786 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 14383786 submitted?

Complaint 14383786 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 14383786?

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".

How likely is complaint 14383786 to be resolved?

Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 14383786?

This complaint is rated as low risk. The risk is low as the issue was resolved with non-monetary relief, indicating a likely correction of the data without significant financial impact.

What regulatory actions apply to complaint 14383786?

This case highlights the importance of FCRA compliance in ensuring the accuracy of consumer credit information. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 14383786?

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Are there state-specific protections for complaint 14383786?

The complaint originated in Illinois, and the resolution indicates a standard process for handling such disputes within the state. This complaint was filed from Illinois.

How does complaint 14383786 compare to industry norms?

This is a common issue within the credit reporting industry, where data errors can lead to significant consumer concern.

What constitutes 'non-monetary relief' in credit reporting disputes?

Non-monetary relief typically involves the correction of inaccurate information on the credit report, removal of fraudulent accounts, or an investigation into the disputed items, rather than a direct financial payout.

Disclaimer

This analysis is AI-generated and does not constitute legal advice.

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