Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14383716

TransUnion Resolves Credit Report Accuracy Dispute

Complaint Overview

Complaint ID: 14383716

Company: Transunion Intermediate Holdings, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account status incorrect

State: California

ZIP Code: 91739

Date Received: 2025-06-30T12:00:00-05:00

Date Sent to Company: 2025-06-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: low

The risk is low as the issue was resolved with non-monetary relief, indicating a straightforward correction rather than a complex dispute.

Consumer Sentiment: neutral

Topics: Credit reporting, Incorrect information, Account status

AI Analysis

CFPB complaint 14383716 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their credit report to TransUnion, and the issue was resolved with non-monetary relief. The complaint was received on June 30, 2025 from California. The company responded with "Closed with non-monetary relief".

What You Should Do -- Consumer Action Plan

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information.

Regulatory Insight

This case highlights the importance of credit bureaus having robust processes for handling disputes regarding account status accuracy.

Resolution Likelihood

likely

State-Specific Consumer Protections

The complaint was filed in California, a state with strong consumer protection laws.

Industry Comparison

This is a common type of complaint within the credit reporting industry, often resolved through dispute processes.

Related Issues

Frequently Asked Questions

What is CFPB complaint 14383716 about?

CFPB complaint 14383716 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC. on June 30, 2025.

Which company is complaint 14383716 filed against?

Complaint 14383716 was filed against TRANSUNION INTERMEDIATE HOLDINGS, INC.. You can view all complaints against this company on their profile page at /company/transunion-intermediate-holdings-inc.

What was the company's response to complaint 14383716?

TRANSUNION INTERMEDIATE HOLDINGS, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

When was complaint 14383716 filed?

Complaint 14383716 was received by the CFPB on June 30, 2025. It was sent to TRANSUNION INTERMEDIATE HOLDINGS, INC. on June 30, 2025.

What state was complaint 14383716 filed from?

Complaint 14383716 was filed from California. You can view all complaints from this state at /state/CA.

Was the consumer satisfied with the resolution of complaint 14383716?

Dispute information is not available for complaint 14383716.

What product category is complaint 14383716 about?

Complaint 14383716 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 14383716 submitted?

Complaint 14383716 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 14383716?

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to investigate disputes and correct inaccurate information. This relates to a Credit reporting or other personal consumer reports complaint against TRANSUNION INTERMEDIATE HOLDINGS, INC. involving "Incorrect information on your report".

How likely is complaint 14383716 to be resolved?

Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 14383716?

This complaint is rated as low risk. The risk is low as the issue was resolved with non-monetary relief, indicating a straightforward correction rather than a complex dispute.

What regulatory actions apply to complaint 14383716?

This case highlights the importance of credit bureaus having robust processes for handling disputes regarding account status accuracy. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 14383716?

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Are there state-specific protections for complaint 14383716?

The complaint was filed in California, a state with strong consumer protection laws. This complaint was filed from California.

How does complaint 14383716 compare to industry norms?

This is a common type of complaint within the credit reporting industry, often resolved through dispute processes.

What constitutes 'non-monetary relief' in a credit reporting dispute?

Non-monetary relief typically involves the correction of inaccurate information on the credit report, such as updating an account status, rather than a financial payout.

Disclaimer

This analysis is AI-generated and does not constitute legal advice.

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