Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14383708
Experian Credit Report Contains Incorrect Account Information
Complaint Overview
Complaint ID: 14383708
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Maryland
ZIP Code: 21215
Date Received: 2025-06-30T12:00:00-05:00
Date Sent to Company: 2025-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: medium
Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, loans, or housing.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account information
AI Analysis
CFPB complaint 14383708 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their credit report with Experian Information Solutions Inc., which was closed with an explanation. The complaint was received on June 30, 2025 from Maryland. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports from all three major bureaus and dispute any inaccuracies promptly.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information.
Regulatory Insight
Credit bureaus are required to investigate disputes and correct any inaccurate information found on a consumer's report.
Resolution Likelihood
mixed
State-Specific Consumer Protections
This complaint originated in Maryland.
Industry Comparison
Credit reporting agencies like Experian are responsible for maintaining accurate consumer credit information.
Related Issues
Frequently Asked Questions
What is CFPB complaint 14383708 about?
CFPB complaint 14383708 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against Experian Information Solutions Inc. on June 30, 2025.
Which company is complaint 14383708 filed against?
Complaint 14383708 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 14383708?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 14383708 filed?
Complaint 14383708 was received by the CFPB on June 30, 2025. It was sent to Experian Information Solutions Inc. on June 30, 2025.
What state was complaint 14383708 filed from?
Complaint 14383708 was filed from Maryland. You can view all complaints from this state at /state/MD.
Was the consumer satisfied with the resolution of complaint 14383708?
Dispute information is not available for complaint 14383708.
What product category is complaint 14383708 about?
Complaint 14383708 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 14383708 submitted?
Complaint 14383708 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 14383708?
The Fair Credit Reporting Act (FCRA) governs the accuracy and privacy of credit reporting information. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 14383708 to be resolved?
Resolution likelihood: mixed. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 14383708?
This complaint is rated as medium risk. Incorrect information on a credit report can negatively impact a consumer's ability to obtain credit, loans, or housing.
What regulatory actions apply to complaint 14383708?
Credit bureaus are required to investigate disputes and correct any inaccurate information found on a consumer's report. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 14383708?
Consumers should regularly review their credit reports from all three major bureaus and dispute any inaccuracies promptly.
Are there state-specific protections for complaint 14383708?
This complaint originated in Maryland. This complaint was filed from Maryland.
How does complaint 14383708 compare to industry norms?
Credit reporting agencies like Experian are responsible for maintaining accurate consumer credit information.
What steps should a consumer take if they find incorrect account information on their Experian report?
The consumer should file a dispute directly with Experian, providing documentation to support their claim. They can also file a complaint with the CFPB if the issue is not resolved.
What does 'Closed with explanation' mean in the context of a credit report dispute?
This typically means the credit reporting agency investigated the dispute and provided a reason for their decision, which may or may not have resulted in a correction.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.