Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14383687
Equifax Credit Report Shows Incorrect Account Status
Complaint Overview
Complaint ID: 14383687
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Illinois
ZIP Code: 60048
Date Received: 2025-06-30T12:00:00-05:00
Date Sent to Company: 2025-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to a single data point on a credit report, which is generally correctable.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account status
AI Analysis
CFPB complaint 14383687 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account status information on their Equifax credit report, which was closed with an explanation. The complaint was received on June 30, 2025 from Illinois. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of information in consumer reports.
Regulatory Insight
Credit bureaus must investigate disputes within a reasonable timeframe, typically 30 days, and correct any verified inaccuracies.
Resolution Likelihood
likely
State-Specific Consumer Protections
Illinois residents are subject to the same federal credit reporting laws as consumers nationwide.
Industry Comparison
This is a common issue across credit reporting agencies, where data entry errors or system glitches can lead to incorrect account status reporting.
Related Issues
Frequently Asked Questions
What is CFPB complaint 14383687 about?
CFPB complaint 14383687 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account status incorrect". This complaint was filed against EQUIFAX, INC. on June 30, 2025.
Which company is complaint 14383687 filed against?
Complaint 14383687 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.
What was the company's response to complaint 14383687?
EQUIFAX, INC. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 14383687 filed?
Complaint 14383687 was received by the CFPB on June 30, 2025. It was sent to EQUIFAX, INC. on June 30, 2025.
What state was complaint 14383687 filed from?
Complaint 14383687 was filed from Illinois. You can view all complaints from this state at /state/IL.
Was the consumer satisfied with the resolution of complaint 14383687?
Dispute information is not available for complaint 14383687.
What product category is complaint 14383687 about?
Complaint 14383687 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 14383687 submitted?
Complaint 14383687 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 14383687?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".
How likely is complaint 14383687 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 14383687?
This complaint is rated as low risk. The risk is low as the issue pertains to a single data point on a credit report, which is generally correctable.
What regulatory actions apply to complaint 14383687?
Credit bureaus must investigate disputes within a reasonable timeframe, typically 30 days, and correct any verified inaccuracies. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 14383687?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information with the credit bureau.
Are there state-specific protections for complaint 14383687?
Illinois residents are subject to the same federal credit reporting laws as consumers nationwide. This complaint was filed from Illinois.
How does complaint 14383687 compare to industry norms?
This is a common issue across credit reporting agencies, where data entry errors or system glitches can lead to incorrect account status reporting.
What steps should a consumer take if they find incorrect account status information on their credit report?
The consumer should first gather evidence of the correct account status and then file a dispute with Equifax, providing the supporting documentation.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.