Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14383649
Experian Addresses Incorrect Personal Information Dispute
Complaint Overview
Complaint ID: 14383649
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Nevada
ZIP Code: 89086
Date Received: 2025-06-30T12:00:00-05:00
Date Sent to Company: 2025-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue involves incorrect personal information, which is typically resolvable through standard dispute processes.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Personal information
AI Analysis
CFPB complaint 14383649 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect personal information on their Experian credit report, which was closed with an explanation. The complaint was received on June 30, 2025 from Nevada. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect personal information with the credit bureau.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit bureaus to investigate disputes regarding inaccurate information on a consumer's report.
Regulatory Insight
Credit bureaus must maintain reasonable procedures to ensure the accuracy of information in consumer reports, including personal identifiers.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint originated in Nevada and was handled by Experian Information Solutions Inc.
Industry Comparison
This is a common type of complaint across credit reporting agencies, often stemming from data entry errors or identity issues.
Related Issues
Frequently Asked Questions
What is CFPB complaint 14383649 about?
CFPB complaint 14383649 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Personal information incorrect". This complaint was filed against Experian Information Solutions Inc. on June 30, 2025.
Which company is complaint 14383649 filed against?
Complaint 14383649 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 14383649?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 14383649 filed?
Complaint 14383649 was received by the CFPB on June 30, 2025. It was sent to Experian Information Solutions Inc. on June 30, 2025.
What state was complaint 14383649 filed from?
Complaint 14383649 was filed from Nevada. You can view all complaints from this state at /state/NV.
Was the consumer satisfied with the resolution of complaint 14383649?
Dispute information is not available for complaint 14383649.
What product category is complaint 14383649 about?
Complaint 14383649 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 14383649 submitted?
Complaint 14383649 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 14383649?
The Fair Credit Reporting Act (FCRA) requires credit bureaus to investigate disputes regarding inaccurate information on a consumer's report. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 14383649 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 14383649?
This complaint is rated as low risk. The risk is low as the issue involves incorrect personal information, which is typically resolvable through standard dispute processes.
What regulatory actions apply to complaint 14383649?
Credit bureaus must maintain reasonable procedures to ensure the accuracy of information in consumer reports, including personal identifiers. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 14383649?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect personal information with the credit bureau.
Are there state-specific protections for complaint 14383649?
The complaint originated in Nevada and was handled by Experian Information Solutions Inc. This complaint was filed from Nevada.
How does complaint 14383649 compare to industry norms?
This is a common type of complaint across credit reporting agencies, often stemming from data entry errors or identity issues.
What steps should a consumer take if their personal information is incorrect on a credit report?
Consumers should first contact the credit reporting agency (Experian, in this case) to dispute the inaccurate information. They should provide supporting documentation if available and follow up on the investigation's outcome.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.