Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14380593
Complaint Overview
Complaint ID: 14380593
Company: Resurgent Capital Services L.P.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Missouri
ZIP Code: 64133
Date Received: 2025-06-30T12:00:00-05:00
Date Sent to Company: 2025-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I took out a vehicle loan under my name for a family member who agreed to make the monthly payments. Unfortunately, they failed to make the payments as promised. After several missed payments, I informed the lender and voluntarily returned the vehicle to avoid further damage to my credit. The vehicle was repossessed and later sold by the lender. However, I recently discovered that the repossession is still listed on my credit report, and I am being held responsible for the remaining balance after the sale the deficiency balance. Im requesting a full investigation into this account, including documentation of the vehicles sale, breakdown of fees applied, and how the balance was calculated. I am also requesting, as a courtesy and act of goodwill, that the lender remove or update this negative information from my credit report, as I acted in good faith and tried to prevent further damage. I am working hard to rebuild my credit and would appreciate the lenders support in updating the reporting or considering deletion of the repossession.
Frequently Asked Questions
What is Complaint #14380593 about?
Complaint #14380593 was filed against Resurgent Capital Services L.P. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-30T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.