Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14380466
Complaint Overview
Complaint ID: 14380466
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: New York
ZIP Code: 11230
Date Received: 2025-06-30T12:00:00-05:00
Date Sent to Company: 2025-06-30T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a victim of Identity Theft. When I checked my credit reports, I noticed many inaccurate information. Some of the inaccurate information was unknown addresses, late payments, and collections. I contacted XXXX, Equifax, and XXXX and informed them of the Identity theft and submitted supporting documents. I requested that the incorrect information be removed from my account. When I later reviewed my credit reports, I saw that only some of the inaccuracies were removed. I contacted the above credit bureaus ; however, the problem was not resolved. As per the consumer law, as a victim of Identity theft, I am allowed to request a weekly credit report from all XXXX bureaus, but when I made the request, the bureaus directed me to a page requesting a credit card payment ; if that information was not provided, the report is not given. The bureaus coerced me to purchase a subscription, which is normally {$32.00} or more per month. Can you kindly help me? I request that the incorrect information be removed and that access to the weekly credit report be provided. Thank you.
Frequently Asked Questions
What is Complaint #14380466 about?
Complaint #14380466 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-30T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.