Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #14362396
Complaint Overview
Complaint ID: 14362396
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: California
ZIP Code: 90301
Date Received: 2025-06-29T12:00:00-05:00
Date Sent to Company: 2025-06-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received an unsolicited email from a company called clarity report working with Experian reporting several inaccuracies and unknown accounts/information with a company I was not aware of and the documents state that Experian is sharing my personal information with them none of the information is accurate. I have never applied for nor do I currently have a loan with XXXX XXXX XXXX. I am a victim of identity theft. I have never applied for a personal loan through any of the companies listed on the clarity report. I have never applied for a personal loan anywhere that is a direct result of identity theft. I did not give Experian permission to share my personal information with that company " Clarity. '' With the exception of my name, ss #, current address, and current phone number, everything that clarity agent is reporting is inaccurate. I have never lived at any of those addresses nor are any of those phone numbers associated with me. Everything Clarity is reporting is a direct result of identity theft and they said they got the information from Experian. I would like for Experian to stop reporting information that is related to identity theft.
Frequently Asked Questions
What is Complaint #14362396 about?
Complaint #14362396 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-06-29T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.