Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #14362331
Complaint Overview
Complaint ID: 14362331
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Arizona
ZIP Code: 85353
Date Received: 2025-06-29T12:00:00-05:00
Date Sent to Company: 2025-06-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX XXXX XXXX XXXX : XX/XX/XXXX Address : XXXX XXXX XXXX XXXX XXXX AZ XXXX Last 4 SSN : XXXX Experian XXXX XXXX XXXX XXXX XXXX XXXX To Whom It May Concern : This letter serves as my formal dispute regarding the unauthorized and unjustifiable reinsertion of inaccurate and incomplete information on my credit report. This information had previously be en removed due to its inaccuracy, yet it has been reinserted without proper justification, in blatant violation of the Fair Credit Reporting Act ( FCRA ) under 15 U.S.C. 1681i ( a ) ( 5 ) ( B ). The fact that this reinsertion occurred without my notification or evidence of proper certification from the furnisher is an egregious violation of federal law. This misconduct reflects a failure to comply with procedural safeguards mandated by the FCRA and demonstrates gross negligence in handling consumer disputes. Accounts in Dispute 15 U.S.C. 1681e ( b ) Duty to Ensure Maximum Accuracy XXXX XXXX Account # XXXX Please remove it from my credit report. 15 U.S. CODE 1681I - PROCEDURE IN CASE OF DISPUTED ACCURACY XXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. 15 U.S.C. 1681e ( b ) Duty to Ensure Maximum Accuracy XXXX Account Number : XXXX Please remove it from my credit report. 15 U.S. CODE 1692G - VALIDATION OF DEBTS XXXX Account Number : XXXX Please remove it from my credit report. 15 U.S. Code 1681s2 - Responsibilities of furnishers of information to consumer reporting agencies XXXX XXXX XXXX Account Number : XXXX The following personal information is incorrect Account Number : ALSO KNOWN AS : XXXX XXXX XXXX, XXXX, XXXX 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 17. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 18. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 19. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 20. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX XXXX XXXXXXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 21. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. 22. 15 U.S. CODE 1681B - PERMISSIBLE PURPOSES OF CONSUMER REPORTS XXXX Date of inquiry : XX/XX/XXXX Please remove it from my credit report. Violation of Federal Law As outlined in the FCRA : FCRA 611 ( a ) ( 5 ) ( B ) ( i ) : Any reinsertion of deleted information requires certification from the furnisher that the information is complete and accurate. FCRA 611 ( a ) ( 5 ) ( B ) ( ii ) : Upon reinsertion, the consumer must be notified within five business days, including the name and contact information of the furnisher who provided the certification. I have received no such notification, nor is there any evidence that the furnisher certified the accuracy of this information. This failure constitutes clear noncompliance with federal law and reflects Experian 's complete disregard for its legal responsibilities. Impact of Experians Negligence Your reckless and unlawful reinsertion of inaccurate information has caused significant and measurable harm to my life, including : Damage to my credit profile and financial standing, resulting in higher interest rates and denial of credit opportunities. Professional harm, including a recent denial of employment. My prospective employer performs credit checks as part of their hiring process, and the adverse information you unjustly reported directly contributed to my disqualification. This constitutes an adverse action under 15 U.S.C. 1681m of the FCRA. Your actions have not only damaged my reputation but also caused undue financial and emotional distress. Demands for Immediate Action I demand the following actions be taken immediately : Removal of all inaccurate and incomplete information regarding the ( Listed accounts ) and any other erroneous entries. Accounts Full investigation and verification of any information you claim is accurate, with proof provided to me. If you can not certify the accuracy of this information in compliance with FCRA requirements, delete it immediately. Failure to comply with my demands will result in further legal action. I am prepared to escalate this matter to my attorney, and regulatory agencies, and pursue damages for your negligence. Legal Precedents Supporting My Claim Your actions are not only unlawful but have been consistently rejected in court : Chauncey v. JDR Recovery Inc. Requires proper validation and cessation of collection efforts without it. Spears v. Brennan Prohibits further collection efforts without proper debt validation. Clark v. Capital Credit & Collection Services , Inc. Mandates accurate and complete validation of any reported debts. Additionally, under the Dodd-Frank Wall Street Reform and Consumer Protection Act, Congress established the Civil Penalty Fund to compensate victims of companies like yours that violate federal consumer protection laws. Final Warning I am sending this letter via certified mail to protect my rights and create a record of your responseor lack thereof. If you fail to act in compliance with federal law, I will : File complaints with the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ). Pursue damages for the financial and reputational harm you have caused. Refer this matter to my attorney for litigation, which may include seeking compensation for statutory and punitive damages. You have 30 days to complete this investigation as mandated by FCRA Section 611 ( a ) ( 1 ) ( A ). Be advised that I do not consent to E-OSCAR or any other automated verification system. I demand a full, manual investigation and a detailed Method of Verification ( MOV ) for any information you choose to report. This matter is of the utmost urgency, and I will not tolerate any further mishandling of my dispute. Take this letter seriously, and comply with the law immediately to avoid further consequences. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #14362331 about?
Complaint #14362331 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-06-29T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.